Contact Us

We're here to help

Questions about an order, a product, shipping or returns — send them our way and a real person will get back to you within 1 business day.

Contact details

• Email: support@zenyzen.com
• Phone (Romania): +40 742 140 755
• Phone (international support): +49 163 7830812
• Business hours: Monday–Friday, 9:00–17:00 CET

You can also use the contact form below — it goes straight to the same inbox.

Company information

Zenyzen (zenyzen.com) is the trade name of:

Bunny Honey Club SRL
Strada Petricani 4, 023842 Bucharest, Romania
Trade Register No. J40/9993/2024 · CUI 50100324 · VAT No. RO50157240

Helpful links: Shipping Policy · Refund Policy · FAQ · Legal Notice

Please note: returns need prior authorisation. Contact us first and we'll send you the correct return address and instructions — parcels sent unannounced to our registered office can't be processed.

Zenyzen products are wellness and relaxation devices, not medical devices — they are not intended to diagnose, treat, cure or prevent any disease.